What Our Privacy Policy Covers
Our Privacy Policy explains which details we receive when you open an account, sign in, verify your phone or contact support about a wallet status. We may handle account identifiers, device signals, login events, payment references and messages needed to investigate a receipt or access issue.
-
1
We use these records to connect your request with the correct account, including deposits or withdrawals through DANA, OVO, GoPay, QRIS, bank transfer or virtual account. We do not describe access as available everywhere: eligibility depends on local law. You can ask us to clarify a
-
2
data use through the account support path, and we will assess the request against security, legal and operational needs.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.